REMINDER: ENGAGE will be OUT OF SERVICE on Sunday (March 15)
We wish to remind you that the ENGAGE platform will be inaccessible on Sunday, March 15.
The platform will be temporarily offline for 4 hours for vital preventative maintenance work, crucial for ensuring the platform’s operational stability.
While we make every effort to avoid system downtime, there are times when the type of work being undertaken cannot be completed without putting the ENGAGE platform temporarily out of service.
ENGAGE will be INACCESSIBLE during the following hours (duration: 4 hours):
Sunday, March 15
Time Zone: From: Date: Until: Date: United States (PDT) 12.00 am March 15 4.00 am March 15 United States (CDT) 2.00 am March 15 6.00 am March 15 United States (EDT) 3.00 am March 15 7.00 am March 15 United Kingdom (GMT) 7.00 am March 15 11.00 am March 15 India (IST) 12.30 pm March 15 4.30 pm March 15 Hong Kong (HKT) 3.00 pm March 15 7.00 pm March 15 Australia (AEST) 6.00 pm March 15 10.00 pm March 15
Maintenance Sundays when ENGAGE will remain ACCESSIBLE (duration: 7 hours)
Maintenance occurs every Sunday throughout 2026. ENGAGE will remain accessible during maintenance. On these Sundays, the works are permanently scheduled to take place at UK Time 4.00 am – 11.00 am. Between these hours, users may experience slight delays in the platform’s responsiveness.
The schedule for all ENGAGE Maintenance Sundays can be found via the ENGAGE link on Front Door’s Technology Page, and also via the ENGAGE Status Page: https://status.wl-engage.com.
Managers: Please encourage your teams to subscribe to the ENGAGE Status Page: https://status.wl-engage.com for access to critical ENGAGE announcements as they are posted. Instructions for subscribing are available HERE.
Any subsequent issues?
Should you experience any issues following scheduled maintenance work, please raise a ticket via the