We wish to remind you that the ENGAGE platform will be inaccessible on Sunday, June 21 for the longer duration of 8 hours.
The platform will be temporarily offline for 8 hours for vital preventative maintenance work, crucial for ensuring the platform’s operational stability.
While we make every effort to avoid system downtime, there are times when the type of work being undertaken cannot be completed without putting the ENGAGE platform temporarily out of service.
ENGAGE will be INACCESSIBLE during the following hours (duration: 8 hours):
Time Zone: From: Date: Until: Date: United States (PDT) 7.30 pm June 20 3.30 am June 21 United States (CDT) 9.30 pm June 20 5.30 am June 21 United States (EDT) 10.30 pm June 20 6.30 am June 21 United Kingdom (BST) 3.30 am June 21 11.30 am June 21 India (IST) 8.00 am June 21 4.00 pm June 21 Hong Kong (HKT) 10.30 am June 21 6.30 pm June 21 Australia (AEST) 12.30 pm June 21 8.30 pm June 21
Maintenance Sundays when ENGAGE will remain ACCESSIBLE (duration: 7 hours)
Maintenance occurs every Sunday throughout 2026. Except for the dates specified above when the platform must be shut down, ENGAGE will remain accessible during maintenance. On these Sundays, the works are permanently scheduled to take place at UK Time 4.00 am – 11.00 am. Between these hours, users may experience slight delays in the platform’s responsiveness.
The schedule for all ENGAGE Maintenance Sundays can be found via the ENGAGE link on Front Door’s Technology Page, and also via the ENGAGE Status Page: https://status.wl-engage.com/
Managers: Please encourage your teams to subscribe to the ENGAGE Status Page: https://status.wl-engage.com/ for access to critical ENGAGE announcements as they are posted.
Any subsequent issues?
Should you experience any issues following scheduled maintenance work, please raise a ticket via the